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1. You are entitled to be treated with courtesy and
consideration at all times by your lawyer and the other lawyers and personnel in your lawyer's office.
2. You are entitled
to an attorney capable of handling your legal matter competently and diligently, in accordance with the highest standards
of the profession. If you are not satisfied with how your matter is being handled, you have the right to withdraw from the
attorney-client relationship at any time (court approval may be required in some matters and your attorney may have a claim
against you for the value of services rendered to you up to the point of discharge).
3. You are entitled to your lawyer's
independent professional judgment and undivided loyalty uncompromised by conflicts of interest.
4. You are entitled
to be charged a reasonable fee and to have your lawyer explain at the outset how the fee will be computed and the manner and
frequency of billing. You are entitled to request and receive a written itemized bill from your attorney at reasonable intervals.
You may refuse to enter into any fee arrangement that you find unsatisfactory. In the event of a fee dispute, you may have
the right to seek arbitration; your attorney will provide you with the necessary information regarding arbitration in the
event of a fee dispute, or upon your request.
5. You are entitled to have your questions and concerns addressed in
a prompt manner and to have your telephone calls returned promptly.
6. You are entitled to be kept informed as to the
status of your matter and to request and receive copies of papers. You are entitled to sufficient information to allow you
to participate meaningfully in the development of your matter.
7. You are entitled to have your legitimate objectives
respected by your attorney, including whether or not to settle your matter (court approval of a settlement is required in
some matters).
8. You have the right to privacy in your dealings with your lawyer and to have your secrets and confidences
preserved to the extent permitted by law.
9. You are entitled to have your attorney conduct himself or herself ethically
in accordance with the Code of Professional Responsibility.
10. You may not be refused representation on the basis
of race, creed, color, religion, sex, sexual orientation, age, national origin or disability.
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